Marlin Travel

Expérience négative: J'ai parlé avec Sarah au téléphone et elle m'a dit de lui envoyer un email avec quelques détails. Je lui ai envoyé un email moins de 5 minutes après avoir raccroché et à la fin de la semaine, il n'y a toujours pas de réponse ni même d'accusé de réception de l'email.

Expérience négative: J'essaie d'appeler et d'envoyer des e-mails pour me renseigner sur un voyage en groupe dans un complexe, mais je ne reçois pas de réponse.

Expérience négative: Pas de réponse

Expérience fantastique: Sarah est absolument incroyable ! Je la dérange avec tous mes projets de voyage tous les 2 mois où je change d'avis 100 fois et elle a toujours été si serviable et compréhensive. Elle va au-delà, je la recommande vivement pour tous vos besoins de voyage.

Expérience fantastique: Sarah should be your only choice for bookings. We had a death in the family and Sarah was fabulous beginning to end! Highly recommend!

Expérience fantastique: Professional. Always helpful. Prices are reasonable. Sarah and Suzanne are always available to assist.

Expérience fantastique: This is why you should book with an agent vs online! We gave Suzanne three criteria and she gave us a suggestion immediately. We reviewed it with her and booked it on the spot. We were not disappointed. Our three main criteria were met exactly as we were told plus way more. We just had the best vacation in an amazing place and really appreciate that. Thanks Suzanne.

Expérience fantastique: Amazing agents to help you curate your dream itinerary! Very pleased with the service!

Expérience positive: Great service

Expérience fantastique: We had booked a holiday in Punta Cana at a brand new resort a few weeks ago. Since booking the reviews on tripadvisor had varied from good to horrible. Many many reports of illness among the guests. My wife and I voiced our concerns to Suzanne at Marlin Pickerin town centre. She worked tirelessly to get our resort changed. As of today 4 days before departure she did just that. We are going on the same day same flight but to a different resort. Thanks also need to go out to Jasmine the Sunwing rep who heard our concerns and acted. Outstanding!!!!. You can do your online bookings if you like but you cannot beat the one to one service offered through a real agent. And this agent in particular!!! Susanne you are brilliant!! We will go nowhere else from now on (God help you)