CAA Store - Brandon

Fantastic experience: Non member but I stopped in for an international drivers license so I can legally drive when I get to Thailand. The lady that helped me was very friendly and helpful. Oxsana is her name and I'm sure I spelt it wrong.

Fantastic experience: Knowledgeable staff are quick to offer help.

Negative experience: Terrible customer service! (Auto insurance) find somewhere else don't bother!!

Fantastic experience: Fast and efficient

Fantastic experience: This CAA office is a one-stop shop for your travel needs. The travel consultants are experienced and knowledgeable thereby enabling them to provide you with the best advice and options. Their store carries an amazing variety of travel items and being a CAA does have its benefits!

Negative experience: This review is about the incredibly incompetent service I received from road side assistance. Early Sunday morning,about 1:am I drove my granddaughter and her friend home. On my way back home my vehicle stopped. A kind gentleman tried to help but couldn't get my car started. Thank you to all those who stopped to offer help. I called CAA around 1:30 am. I was told that someone would be there at 2:30 am, a hour wait. I called back again several times to give them more information. No answer. No one showed up at 2:30. I called again. I was told it would be another hour wait. I waited about half an hour and thankfully I was finally able to get my vehicle and me home. Just as I got home I got I got a call from the tow truck operator asking where about I was. I told him that I was finally able to get myself home and couldn't wait another hour for him and that I had been sitting in the side of the toad since just before 1:30 am. It was now 3:am. He was very polite and apologized but also told me he had only just got the call 10 minutes before from CAA's contractor. That SOB left a 75 year old woman stranded in Brandon at night on her own. A big thank you to the tow truck driver who showed up as soon as he got the call. But unless CAA can provide the excellent service it used to offer I will cancel this now useless service. A big to your foreign contractor. I am still so angry at the very lousy service received.

Fantastic experience: Awesome help and support. Great advice and quick with options and information

Fantastic experience: Perfect Staff

Fantastic experience: Got of work at 6 after a 12 hr shift to a flat tire. Called CAA and they were there in about 15-20 minutes, Chris was super helpful and had the tire plugged in no time. Excellent service from Chris.

Fantastic experience: Got of work at 6 after a 12 hr shift to a flat tire. Called CAA and they were there in about 15-20 minutes, Chris was super helpful and had the tire plugged in no time. Excellent service from Chris. CAA did it again, John one of there contractors from full tilt towing, a very pleasant person and great driver, hauled me out of Redieu after I got stuck. Great service.

Fantastic experience: Excellent customer service! If you have questions, they will gladly answer them!

Fantastic experience: Great hours, good selection of equipment.

Positive experience: I contacted CAA by telephone to update my membership. The staff were knowledgeable and friendly.

Fantastic experience: Membership definitely has its privileges.

Positive experience: Super helpful.

Fantastic experience: Love it 'great service' super delicious food

Positive experience: Lovely

Fantastic experience: Great group of people! Always happy and helpful.

Positive experience: I went here in November and the lady was rude, decided to come back a second time and loved the lady we dealt with this time.

Fantastic experience: Grey service

Fantastic experience: Went to have my vehicle checked out to make sure everything was in order.

Fantastic experience: Girls are extremely helpful.

Positive experience: Very informative. Has most things you're looking for.

Fantastic experience: Very helpful staff

Fantastic experience: Kara is fantastic!

Fantastic experience: Everything in one place I could possibly need for travel.

Fantastic experience: Very friendly and helpful staff

Fantastic experience: Great service. Very friendly staff.

Positive experience: Lots of helpful things for travelers

Fantastic experience: Super helpful when my car got stuck in the snow! Very prompt and friendly service!

Positive experience: The lady who assisted me was helpful

Positive experience: Quick to respond and update texts as well.

Fantastic experience: Excellent

Fantastic experience: The ladies rock!!!

Positive experience: Fast, friendly service. Reasonable prices for passport photos

Negative experience: Took over 3 hrs for 20 mins out of town.

Positive experience: They are helpful but it really sucks that you can only buy package once in a year. Once you use up should be able to renew. It's more money to them too because alot of people would do it.

Positive experience: Helpful but almost impossible to get through on the phone will no call back in 3 days after multiple messages.

Fantastic experience: Wow, great service and the staff are very friendly

Fantastic experience: Eileen was exceptionally helpful....easy to talk to and eager to track down info I needed.

Fantastic experience: Friendly staff

Fantastic experience: The service from management was astounding! I felt like I was a part of their family. Clean store, too.